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顾客

你好，我的外卖怎么还没送到？订单号是123456。

Nínhǎo, wǒ de wàimài zěnme hái méi sòngdào? Dìngdànhào shì 123456.

Hello, why hasn't my takeout arrived yet? The order number is 123456.

客服

您好，请稍等，我帮您查询一下。……您的订单正在派送中，预计还有10分钟到达。

Nínhǎo, qǐng shāoděng, wǒ bāng nín cháxún yīxià. ……Nín de dìngdān zhèngzài pàisòng zhōng, yùjì hái yǒu 10 fēnzhōng dàodá.

Hello, please wait a moment, I'll check for you. ……Your order is being delivered, and it's expected to arrive in 10 minutes.

顾客

好的，谢谢。

Hǎode, xièxie.

Okay, thank you.

客服

不客气，请您注意查收。

Bù kèqì, qǐng nín zhùyì cháshōu.

You're welcome. Please check your order upon arrival.

顾客

好的，收到。

Hǎode, shōudào.

Okay, I will.