取消预订 Canceling a Hotel Reservation Qǔxiāo Yùdìng

Dialogues

Dialogues 1

中文

你好,我想取消我在你们酒店的预订。我的预订号是12345。

拼音

nǐ hǎo, wǒ xiǎng qǔxiāo wǒ zài nǐmen jiǔdiàn de yùdìng. wǒ de yùdìng hào shì 12345.

English

Hello, I'd like to cancel my hotel reservation. My booking number is 12345.

Dialogues 2

中文

好的,请问您取消的原因是什么?

拼音

hǎo de, qǐng wèn nín qǔxiāo de yuányīn shì shénme?

English

Okay, could you please tell me the reason for the cancellation?

Dialogues 3

中文

因为我临时有事,不得不取消行程。

拼音

yīnwèi wǒ línshí yǒushì, bùdé bù qǔxiāo xíngchéng.

English

Because I have something unexpected come up and have to cancel the trip.

Dialogues 4

中文

好的,我们会尽快处理您的退款申请。请问您方便留下您的银行账户信息吗?

拼音

hǎo de, wǒmen huì jìnkuài chǔlǐ nín de tuìkuǎn shēnqǐng. qǐng wèn nín fāngbiàn liúxià nín de yínháng zhànghù xìnxī ma?

English

Okay, we will process your refund request as soon as possible. Would you please provide your bank account information?

Dialogues 5

中文

好的,没问题。我的银行卡号是……

拼音

hǎo de, méi wèntí. wǒ de yínháng kǎ hào shì……

English

Okay, no problem. My bank account number is…

Common Phrases

取消预订

qǔxiāo yùdìng

Cancel reservation

Cultural Background

中文

在中国的酒店和民宿,取消预订通常需要提前告知,并且可能会有相应的费用。

拼音

zài zhōngguó de jiǔdiàn hé mínsù, qǔxiāo yùdìng tōngcháng xūyào tíqián gāozhì, bìngqiě kěnéng huì yǒu xiāngyìng de fèiyòng。

English

In China, canceling a hotel or homestay reservation usually requires advance notice, and there may be associated fees. The specific policies vary by provider.

It is polite to provide the reason for the cancellation, although not strictly required.

Advanced Expressions

中文

鉴于我的特殊情况,恳请贵方给予免除取消费用的通融。

因不可抗力因素导致行程变更,敬请谅解。

拼音

jiànyú wǒ de tèsū qíngkuàng, kěn qǐng guì fāng jǐyǔ miǎnchú qǔxiāo fèiyòng de tōngróng。

yīn bùkě kànglì yīnsù dǎozhì xíngchéng biàngéng, jìng qǐng liǎngjiě。

English

Given my special circumstances, I kindly request that you waive the cancellation fees.

Due to force majeure, my travel plans have changed. I appreciate your understanding.

Cultural Taboos

中文

不要在取消预订时态度强硬,尽量语气委婉,并解释原因。

拼音

bùyào zài qǔxiāo yùdìng shí tàidu qiángyìng, jǐnliàng yǔqì wěi wǎn, bìng jiěshì yuányīn。

English

Avoid a harsh tone when canceling a reservation; try to be polite and explain the reason.

Key Points

中文

提前告知,明确预订号,了解取消政策,并做好沟通准备。

拼音

tíqián gāozhì, míngquè yùdìng hào, liǎojiě qǔxiāo zhèngcè, bìng zuò hǎo gōutōng zhǔnbèi。

English

Give advance notice, clearly state the booking number, understand the cancellation policy, and be prepared to communicate.

Practice Tips

中文

多练习不同情况下的取消预订对话,例如:因个人原因、因不可抗力、因酒店原因等。

尝试使用不同的表达方式,例如:正式的、非正式的、委婉的等。

拼音

duō liànxí bùtóng qíngkuàng xià de qǔxiāo yùdìng duìhuà, lìrú: yīn gèrén yuányīn, yīn bùkě kànglì, yīn jiǔdiàn yuányīn děng。

shìyǎng shǐyòng bùtóng de biǎodá fāngshì, lìrú: zhèngshì de, fēi zhèngshì de, wěiwǎn de děng。

English

Practice dialogues for canceling reservations under different circumstances, such as: personal reasons, force majeure, or reasons related to the hotel.

Try using different expressions, such as: formal, informal, and polite ones.