地址管理

顾客

你好，我想修改一下我的送货地址。

Nǐ hǎo, wǒ xiǎng xiūgǎi yīxià wǒ de sòng huò dìzhǐ.

Hello, I'd like to change my delivery address.

客服

好的，请问您之前的地址是什么？

Hǎo de, qǐng wèn nín zhīqián de dìzhǐ shì shénme?

Okay, what's your previous address?

顾客

是XX小区XX栋XX单元XX室。

Shì XX xiǎoqū XXdòng XXdān yuán XX shì.

It's Room XX, Unit XX, Building XX, XX Community.

客服

好的，您想修改成什么地址呢？

Hǎo de, nín xiǎng xiūgǎi chéng shénme dìzhǐ ne?

Okay, what would you like to change it to?

顾客

改成XX路XX号XX小区XX栋XX单元XX室。

Gǎi chéng XX lù XX hào XX xiǎoqū XXdòng XXdān yuán XX shì.

Change it to Room XX, Unit XX, Building XX, XX Community, XX Road, XX.

客服

好的，我帮您修改了地址，请您确认一下新的地址是否正确：XX路XX号XX小区XX栋XX单元XX室。

Hǎo de, wǒ bāng nín xiūgǎi le dìzhǐ, qǐng nín quèrèn yīxià xīn de dìzhǐ shìfǒu zhèngquè: XX lù XX hào XX xiǎoqū XXdòng XXdān yuán XX shì.

Okay, I've changed your address. Please confirm if the new address is correct: Room XX, Unit XX, Building XX, XX Community, XX Road, XX.

顾客

是的，谢谢！

Shì de, xiè xie!

Yes, thank you!

顾客

我的地址填错了，怎么修改？

Wǒ de dìzhǐ tián cuò le, zěnme xiūgǎi?

I entered the wrong address, how can I change it?

客服

您好，请问您的订单号是多少？

Nínhǎo, qǐng wèn nín de dìndān hào shì duōshao?

Hello, what's your order number?

顾客

是123456789。

Shì 123456789.

It's 123456789.

客服

好的，我帮您查询一下。您的订单已经发出，暂时无法修改地址。

Hǎo de, wǒ bāng nín cháxún yīxià. Nín de dìndān yǐjīng fā chū, zànshí wúfǎ xiūgǎi dìzhǐ.

Okay, let me check. Your order has already been shipped, the address cannot be changed.

顾客

那怎么办？

Nà zěnme bàn?

Then what can I do?

客服

您可以联系快递员，看能否在派送途中拦截修改。

Nín kěyǐ liánxì kuàidì yuán, kàn néngfǒu zài pàisòng túzhōng lánjié xiūgǎi.

You can contact the courier to see if they can intercept and modify the address during delivery.