Dialogue
家电维护
Home Appliance Maintenance
Jiā diàn wéi hu
Dialogue 1
顾客
您好,我的冰箱最近制冷效果不太好,想请你们帮忙维修一下。
Nín hǎo,wǒ de bīngxiāng zuìjìn zhìlěng xiàoguǒ bù tài hǎo,xiǎng qǐng nǐmen bāngmáng wéixiū yīxià。
Hello, my refrigerator's cooling isn't very good recently. I'd like to ask you to help me repair it.
维修人员
您好,请问是什么型号的冰箱?方便告知一下您的联系方式和地址吗?
Nín hǎo,qǐngwèn shì shénme xínghào de bīngxiāng?Fāngbiàn gāozhì yīxià nín de liánxì fāngshì hé dìzhǐ ma?
Hello, what model is your refrigerator? Could you please provide your contact information and address?
顾客
是海尔牌的BCD-218W,我的手机号是138XXXXXXXX,地址是XX小区XX栋XX单元XX室。
Shì Hǎi'ěr pái de BCD-218W,wǒ de shǒujī hào shì 138XXXXXXXX,dìzhǐ shì XX xiǎoqū XX dòng XXdàn yuán XX shì。
It's a Haier BCD-218W, my phone number is 138XXXXXXXX, and the address is XX小区XX栋XX单元XX室.
维修人员
好的,我们会在24小时内安排维修人员上门,请您保持手机畅通。
Hǎode,wǒmen huì zài 24 xiǎoshí nèi ānpái wéixiū rényuán shàngmén,qǐng nín bǎochí shǒujī chàngtōng。
Okay, we'll arrange for a technician to visit you within 24 hours. Please keep your phone on.
顾客
好的,谢谢!
Hǎode,xièxie!
Okay, thank you!
维修人员
不客气,再见。
Bù kèqì,zàijiàn。
You're welcome, goodbye.