评价反馈 Feedback píngjià fǎnkuì

Dialogues

Dialogues 1

中文

房东：您好，请问您对这次住宿体验有什么评价呢？
房客：总体来说还不错，房间干净整洁，地理位置也很好。不过空调有点小问题，制冷效果不太好。
房东：非常感谢您的反馈！对于空调的问题，我们会尽快安排维修人员进行检查和维修，给您带来的不便，我们深感抱歉。
房客：好的，谢谢。
房东：希望您下次入住能有更好的体验！

拼音

fangdong：nin hao，qing wen nin dui zhe ci zhusu tiyan you shenme pingjia ne？
fangke：zongti lai shuo hai bucuo，fangjian ganjing zhengjie，dili weizhi ye hen hao。buguo kongtiao youdian xiaowenti，zhi leng xiaoguo bu tai hao。
fangdong：feichang ganxie nin de fan kui！duiyu kongtiao de wenti，women hui jin kuai anpai weixiu renyuan jin xing jiancha he weixiu，gei nin dailai de bu bian，women shengen baoqian。
fangke：hao de，xiexie。
fangdong：xifang nin xia ci ruzhu neng you geng hao de tiyan！

English

Landlord: Hello, what's your feedback on your stay?
Guest: Overall, it was pretty good. The room was clean and tidy, and the location was great. But the air conditioner had a minor issue, the cooling effect wasn't very good.
Landlord: Thank you for your feedback! We will arrange for a maintenance person to check and fix the air conditioner as soon as possible. We sincerely apologize for any inconvenience caused.
Guest: Okay, thank you.
Landlord: We hope you will have a better experience on your next stay!

Common Phrases

房间干净整洁

fángjiān gānjìng zhěngjié

The room was clean and tidy

Cultural Background

中文

在中国的酒店民宿评价中，直接表达不满是常见的，但语气通常会比较委婉，比如用“有点小问题”代替“很糟糕”。

拼音

zai zhongguo de jiǔdiàn minsù píngjià zhōng，zhíjiē biǎodá bù mǎn shì chángjiàn de，dàn yǔqì tōngcháng huì bǐjiào wěi wǎn，bǐrú yòng “yǒudiǎn xiǎo wèntí” dàitì “hěn zāogāo”。

English

In the US, direct feedback, both positive and negative, is common when reviewing hotels and rentals. While politeness is appreciated, straightforward criticism is expected, especially if constructive suggestions are included.

Positive feedback is highly appreciated and detailed reviews are encouraged.

Advanced Expressions

中文

“这次入住体验总体令人满意，但希望酒店方面能够改进……””, “酒店设施先进，服务周到，但房间隔音效果有待提升。”],

de

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Dieses Hotel bietet eine hervorragende Unterkunft, jedoch könnte der Service noch verbessert werden.

Die Ausstattung des Hotels ist modern und ansprechend, die Lage jedoch etwas abgelegen.

拼音

zhe ci ruzhu tiyan zongti ling ren manyi，dan xiwang jiǔdiàn fāngmiàn nénggòu gǎijìn……

jiǔdiàn shèshī xiānjìn，fúwù zhōudào，dàn fángjiān géyīn xiàoguǒ yǒudài tíshēng。

English

"My overall experience was satisfactory, but there are areas for improvement..."

The hotel's facilities are advanced, and service is thoughtful, but there is room for improvement on soundproofing.

Cultural Taboos

中文

避免使用过于激烈的语言，或者带有侮辱性的词语。尽量客观描述，并提出建设性的建议。

拼音

bìmiǎn shǐyòng guòyú jīliè de yǔyán，huòzhě dàiyǒu wǔrǔ xìng de cíyǔ。jǐnliàng kèguān miáoshù，bìng tíchū jiànshè xìng de jiànyì。

English

Avoid overly aggressive language or insulting words. Try to describe the situation objectively and offer constructive suggestions.

Key Points

中文

评价反馈适用于各种年龄段和身份的人群，但需要注意语言的正式程度。对服务人员的评价，应避免使用过于主观的评价。

拼音

píngjià fǎnkuì shìyòng yú gèzhǒng niánlíng duàn hé shēnfèn de rénqún，dàn yào zhùyì yǔyán de zhèngshì chéngdù。duì fúwù rényuán de píngjià，yīng bìmiǎn shǐyòng guòyú zhǔguān de píngjià。

English

Feedback is applicable to people of all ages and backgrounds, but be mindful of the formality of your language. When evaluating staff, avoid overly subjective assessments.

Practice Tips

中文

多阅读酒店民宿的评价，学习如何表达自己的感受和建议。

可以模仿对话练习，并尝试用不同的语气表达相同的观点。

找一个朋友进行角色扮演，模拟真实的评价场景。

拼音

duō yuèdú jiǔdiàn minsù de píngjià，xuéxí rúhé biǎodá zìjǐ de gǎnshòu hé jiànyì。

kěyǐ mófǎng duìhuà liànxí，bìng chángshì yòng bùtóng de yǔqì biǎodá xiāngtóng de guāndiǎn。

zhǎo yīgè péngyou jìnxíng juésè bànyǎn，mómù zhēnshí de píngjià chǎngjǐng。

English

Read hotel and rental reviews to learn how to express your feelings and suggestions.

Practice the dialogues and try expressing the same views in different tones.

Find a friend to role-play with, simulating real-life review scenarios.