赔偿责任

甲

您好，我的古董花瓶在您店里运输途中摔碎了，请问怎么赔偿？

Nínhǎo, wǒ de gǔdǒng huāpíng zài nín diàn lǐ yùnshū tóng zhōng shuāi suì le, qǐngwèn zěnme péicháng？

Hello, my antique vase was broken during transport at your shop. How will the compensation be handled?

乙

您好，非常抱歉！我们一定会承担赔偿责任。请您提供购买证明和损坏照片。

Nínhǎo, fēicháng bàoqiàn! Wǒmen yīdìng huì chēngdān péicháng zhìzé. Qǐng nín tígōng gòumǎi zhèngmíng hé sǔnhuài zhàopiàn.

Hello, we are very sorry! We will take responsibility for the compensation. Please provide proof of purchase and photos of the damage.

甲

好的，这是购买证明和照片。（递交材料）

Hǎo de, zhè shì gòumǎi zhèngmíng hé zhàopiàn. (dìjiāo cáiliào)

Okay, here's the proof of purchase and the photos. (submits documents)

乙

谢谢。我们会尽快评估损失，并在三天内给您答复。

Xièxie. Wǒmen huì jǐnkuài pínggū sǔnshī, bìng zài sān tiān nèi gěi nín dáfù.

Thank you. We will assess the damage as soon as possible and give you a response within three days.

甲

好的，谢谢。

Hǎo de, xièxie.

Okay, thank you.

甲

您好，我的古董花瓶在您店里运输途中摔碎了，请问怎么赔偿？

乙

您好，非常抱歉！我们一定会承担赔偿责任。请您提供购买证明和损坏照片。

甲

好的，这是购买证明和照片。（递交材料）

乙

谢谢。我们会尽快评估损失，并在三天内给您答复。

甲

好的，谢谢。