银行办理业务 Bank Business yínháng bànlǐ yèwù

Dialogues

Dialogues 1

中文

您好,请问办理业务需要排队吗?
好的,谢谢!
请问是办理存款还是取款?
我想办理存款业务。
好的,请您出示您的身份证和银行卡。

拼音

nín hǎo, qǐng wèn bànlǐ yèwù xūyào páiduì ma?
hǎode, xièxie!
qǐng wèn shì bànlǐ cúnkuǎn háishì qǔkuǎn?
wǒ xiǎng bànlǐ cúnkuǎn yèwù.
hǎode, qǐng nín chūshì nín de shēnfènzhèng hé yínhángkǎ.

English

Hello, do I need to queue for business processing?
OK, thank you!
Are you depositing or withdrawing money?
I would like to make a deposit.
Okay, please show me your ID card and bank card.

Common Phrases

您好,请问……

nín hǎo, qǐng wèn……

Hello, I would like to…

Cultural Background

中文

在银行办理业务,通常需要排队等候。

使用礼貌用语,例如“您好”、“请问”、“谢谢”等,体现中国人的待人接物方式。

拼音

zài yínháng bànlǐ yèwù, tōngcháng xūyào páiduì děnghòu。

shǐyòng lǐmào yòngyǔ, lìrú “nín hǎo”、“qǐng wèn”、“xièxie” děng, tǐxiàn zhōngguó rén de dài rén jiē wù fāngshì。

English

In banks, it's usually necessary to queue.

Using polite words like "hello", "please", and "thank you" shows respect and good manners.

Being efficient is important

Advanced Expressions

中文

请问贵姓?

请问您今天想办理什么业务?

非常感谢您的配合!

拼音

qǐng wèn guì xìng?

qǐng wèn nín jīntiān xiǎng bànlǐ shénme yèwù?

fēicháng gǎnxiè nín de pèihé!

English

What is your surname?

What business would you like to conduct today?

Thank you very much for your cooperation!

Cultural Taboos

中文

不要大声喧哗,保持秩序,尊重他人。

拼音

bú yào dàshēng xuānhuá, bǎochí zhìxù, zūnjìng tārén。

English

Do not speak loudly, maintain order, respect others.

Key Points

中文

银行办理业务时,应注意礼貌待人,按顺序排队,提供所需证件,认真核对信息,避免出现错误。

拼音

yínháng bànlǐ yèwù shí, yīng zhùyì lǐmào dài rén, àn shùnxù páiduì, tígōng suǒxū zhèngjiàn, rènzhēn huédùi xìnxī, bìmiǎn chūxiàn cuòwù。

English

When conducting bank business, you should be polite, queue in order, provide required documents, carefully check information, and avoid making mistakes.

Practice Tips

中文

多练习日常银行用语,例如问候语、道别语、询问业务流程等。

可以找朋友或家人进行角色扮演,模拟银行业务办理场景。

在实际办理业务时,注意观察他人如何与银行职员交流。

拼音

duō liànxí rìcháng yínháng yòngyǔ, lìrú wènhòuyǔ, dàobiéyǔ, xúnwèn yèwù liúchéng děng。

kěyǐ zhǎo péngyou huò jiārén jìnxíng juésè bànyǎn, mónǐ yínháng yèwù bànlǐ chǎngjǐng。

zài shíjì bànlǐ yèwù shí, zhùyì guāncchá tārén rúhé yǔ yínháng zhíyuán jiāoliú。

English

Practice everyday banking phrases such as greetings, farewells, and inquiries about business procedures.

You can role-play with friends or family to simulate bank business scenarios.

When actually conducting business, observe how others interact with bank staff