咖啡服务 Coffee Service
Dialogues
Dialogues 1
中文
服务员：您好，请问需要点什么？
客人：你好，我想点一杯拿铁，谢谢。
服务员：好的，一杯拿铁。请问还有什么需要吗？
客人：嗯…再给我推荐一款你们这里的特色饮品吧。
服务员：我们这里有一款桂花红茶拿铁，很受顾客欢迎，您要不要试试？
客人：听起来不错，那就来一杯桂花红茶拿铁吧。
服务员：好的，请稍等。
拼音
English
Server: Hello, what can I get for you?
Guest: Hi, I'd like a latte, please.
Server: Okay, one latte. Anything else?
Guest: Um... could you recommend a signature drink you have?
Server: We have a very popular osmanthus tea latte. Would you like to try it?
Guest: Sounds good, I'll take an osmanthus tea latte.
Server: Okay, please wait a moment.
Dialogues 2
中文
客人：请问你们这里有咖啡豆卖吗？
服务员：有的，我们有自己烘焙的咖啡豆，您想看看吗？
客人：好啊，我想看看你们有哪些品种。
服务员：我们有哥伦比亚、巴西、埃塞俄比亚等产地的咖啡豆，不同品种的风味各不相同，您可以根据自己的喜好选择。
客人：嗯，那给我推荐一款适合做意式浓缩的咖啡豆吧。
服务员：建议您试试这款来自埃塞俄比亚的耶加雪菲，它的酸度和香气都很适合做意式浓缩。
客人：好，就这款吧，请问多少钱一斤？
拼音
English
Guest: Do you sell coffee beans here?
Server: Yes, we have our own roasted coffee beans. Would you like to take a look?
Guest: Sure, I'd like to see what kinds you have.
Server: We have coffee beans from Colombia, Brazil, Ethiopia, etc. Different varieties have different flavors. You can choose according to your preference.
Guest: Um, then recommend one suitable for making espresso.
Server: I suggest you try this Yirgacheffe from Ethiopia. Its acidity and aroma are perfect for espresso.
Guest: Okay, I'll take this one. How much is it per pound?
Common Phrases
一杯拿铁
a latte
特色饮品
a signature drink
咖啡豆
coffee beans
意式浓缩
espresso
Cultural Background
中文
咖啡文化在中国近年来发展迅速，各种咖啡馆遍地开花，咖啡已成为一种时尚饮品，也成为人们社交和放松的一种方式。 在酒店民宿中提供咖啡服务，能提升顾客体验，增强宾至如归的感觉。 点咖啡时，可以根据个人喜好选择不同的咖啡种类、口味和配料。
在与外国人交流时，要尽量使用英语或其他语言进行沟通。
拼音
English
Coffee culture has rapidly developed in China in recent years, with various coffee shops blossoming everywhere. Coffee has become a fashionable drink and a way for people to socialize and relax. Providing coffee service in hotels and guesthouses can enhance customer experience and create a sense of home away from home. When ordering coffee, you can choose different types, flavors, and ingredients according to your personal preference. When communicating with foreigners, try to use English or other languages.
Advanced Expressions
中文
您可以尝试一些更高级的表达，例如：'请问您对咖啡豆有什么样的偏好？'，'我们这里还有单品咖啡，您想了解一下吗？'，'这款咖啡豆经过精心烘焙，口感醇厚，余味悠长。'
拼音
English
You can try some more advanced expressions, such as: 'What are your preferences for coffee beans?', 'We also have single-origin coffee, would you like to know more?', 'This coffee bean is carefully roasted, with a rich and full-bodied flavor and a long aftertaste.'
Cultural Taboos
中文
尽量避免使用过于随便或粗鲁的语言，要尊重客人的文化背景和个人喜好。 在一些宗教场合，例如清真寺附近，要特别注意不要提供含酒精的咖啡饮品。
拼音
jǐnliàng bìmiǎn shǐyòng guòyú suíbiàn huò cūlǔ de yǔyán，yào zūnjìng kèrén de wénhuà bèijǐng hé gèrén xǐhào。 zài yīxiē zōngjiào chǎnghé，lìrú qīngzhēnsì fùjìn，yào tèbié zhùyì bù yào tígōng hán jiǔjīng de kāfēi yǐnpǐn。
English
Try to avoid using overly casual or rude language, and respect the cultural background and personal preferences of your guests. In some religious contexts, such as near a mosque, be especially careful not to provide alcoholic coffee drinks.Key Points
中文
咖啡服务的关键在于了解客人的需求，提供个性化的服务，营造舒适的氛围。 该场景适用于酒店、民宿等住宿场所，面向所有年龄段和身份的顾客。 常见错误包括服务态度不佳、咖啡制作不规范、对咖啡品种不了解等。
拼音
English
The key to coffee service is understanding the needs of the guests, providing personalized service, and creating a comfortable atmosphere. This scenario is suitable for hotels, guesthouses, and other accommodations, and is aimed at customers of all ages and identities. Common mistakes include poor service attitude, non-standard coffee making, and lack of knowledge about coffee varieties.Practice Tips
中文
多练习不同类型的对话，例如点餐、咨询咖啡豆等。 在练习过程中，注意语气和语调的变化，使对话更自然流畅。 可以找朋友或家人进行角色扮演，提高实战能力。 学习一些专业的咖啡术语，例如不同咖啡豆的产地、烘焙程度等。
拼音
English
Practice different types of dialogues, such as ordering and inquiring about coffee beans. During practice, pay attention to the changes in tone and intonation to make the conversation more natural and fluent. You can find friends or family to role-play to improve your practical skills. Learn some professional coffee terminology, such as the origin and roasting degree of different coffee beans.