包装评价

顾客

您好，这个外卖包装盒有点破损了，可以帮忙处理一下吗？

hǎo，zhège wài mài bāo zhuāng hé yǒudiǎn pò sǔn le，kěyǐ bāngmáng chǔlǐ yīxià ma？

Hello, the takeout box is a little damaged. Can you help with this?

商家

您好，非常抱歉，我们会尽快改进包装，避免这种情况再次发生。您这次的餐点还能食用吗？

hǎo，fēicháng bàoqiàn，wǒmen huì jǐnkuài gǎijìn bāo zhuāng，bìmiǎn zhè zhǒng qíngkuàng zàicì fāshēng。nín zhè cì de cān diǎn hái néng shíyòng ma？

Hello, we're very sorry. We will improve the packaging as soon as possible to prevent this from happening again. Is your meal still edible?

顾客

还好，只是影响了心情。

hái hǎo，zhǐshì yǐngxiǎng le xīnqíng。

It's okay, it just affected my mood.

商家

非常抱歉，给您带来了不好的用餐体验。请问您方便留下您的联系方式，以便我们进一步跟进处理吗？

fēicháng bàoqiàn，gěi nín dài lái le bù hǎo de yōucān tǐyàn。qǐngwèn nín fāngbiàn liúxià nín de liánxì fāngshì，yǐbiàn wǒmen jìnbù gēnjìn chǔlǐ ma？

We are very sorry for the negative dining experience. Would you please leave your contact information so that we can follow up?

顾客

好的，我的手机号是138xxxxxxxx。

hǎo de，wǒ de shǒujī hào shì 138xxxxxxxx。

Okay, my phone number is 138xxxxxxxx.

商家

好的，谢谢您的理解。我们会尽快联系您，再次感谢您的反馈。

hǎo de，xièxiè nín de lǐjiě。wǒmen huì jǐnkuài liánxì nín，zàicì gǎnxiè nín de fǎnkuì。

Thank you for your understanding. We will contact you as soon as possible. Thank you again for your feedback.