等待礼仪 Waiting Etiquette děngdài lǐyí

Dialogues

Dialogues 1

中文

A：您好，请问您预约了吗？
B：您好，我预约了下午两点的茶会。
C：好的，请稍候，我这就去通知。
A：谢谢，请问大概还需要等多久呢？
B：根据前面客人的情况，预计还需要等待15分钟左右，请您稍安勿躁。
C：好的，谢谢您的告知。
A：不客气，请您稍事休息，我们会在您等候区提供茶水。
B：好的，谢谢。

拼音

A：nín hǎo, qǐngwèn nín yùyuē le ma？
B：nín hǎo, wǒ yùyuē le xiàwǔ liǎng diǎn de chá huì.
C：hǎo de, qǐng shāohòu, wǒ jiù qù tōngzhī.
A：xièxie, qǐngwèn dàgài hái xūyào děng duō jiǔ ne？
B：gēnjù qiánmiàn kèrén de qíngkuàng, yùjì hái xūyào děngdài 15 fēnzhōng zuǒyòu, qǐng nín shāo ān wù zào.
C：hǎo de, xièxie nín de gāozhī.
A：bú kèqì, qǐng nín shāo shì xiūxí, wǒmen huì zài nín děnghòu qū tígōng chá shuǐ.
B：hǎo de, xièxie.

English

A: Hello, do you have an appointment?
B: Hello, I have an appointment for a tea ceremony at 2 pm.
C: Okay, please wait a moment, I'll let them know.
A: Thank you, how much longer will I approximately need to wait?
B: Depending on the previous guests, it's estimated to be around 15 minutes, please be patient.
C: Okay, thank you for letting me know.
A: You're welcome, please take a rest, we have refreshments for you in the waiting area.
B: Thank you.

Common Phrases

请稍等

qǐng shāo děng

Please wait

Cultural Background

中文

在中国文化中，等待是种修养的体现，要保持耐心和礼貌。在正式场合，应避免喧哗或焦躁不安。在非正式场合，可以适度放松，但也要注意保持基本礼仪。

拼音

zài zhōngguó wénhuà zhōng, děngdài shì zhǒng xiūyǎng de tǐxiàn, yào bǎochí nàixīn hé lǐmào. zài zhèngshì chǎnghé, yīng bìmiǎn xuānhuá huò jiāozào bù'ān. zài fēi zhèngshì chǎnghé, kěyǐ shìdù fàngsōng, dàn yě yào zhùyì bǎochí jīběn lǐyí.

English

In Chinese culture, waiting is a reflection of cultivation; one should maintain patience and politeness. In formal settings, one should avoid noise or restlessness. In informal settings, one can relax moderately, but basic etiquette should still be observed.

Advanced Expressions

中文

非常抱歉让您久等了，为了保证服务质量，我们正在尽力处理。

感谢您的耐心等待，您的茶会即将开始。

拼音

fēicháng bàoqiàn ràng nín jiǔ děng le, wèile bǎozhèng fúwù zhìliàng, wǒmen zhèngzài jìnlì chǔlǐ.

gǎnxiè nín de nàixīn děngdài, nín de chá huì jíjiāng kāishǐ.

English

We sincerely apologize for the long wait. To ensure the quality of service, we are working hard to process your request.

Thank you for your patience. Your tea ceremony will begin shortly.

Cultural Taboos

中文

切忌在等待时表现出不耐烦、焦躁的情绪，以免引起对方的反感。避免大声喧哗或做出不雅的举动。

拼音

qiè jì zài děngdài shí biǎoxiàn chū bùnàifán, jiāozào de qíngxù, yǐmiǎn yǐnqǐ dàifāng de fǎngǎn. bìmiǎn dàshēng xuānhuá huò zuò chū bù yǎ de jǔdòng.

English

Avoid showing impatience or restlessness while waiting, as it may offend the other party. Avoid loud conversations or impolite behavior.

Key Points

中文

等待礼仪的关键在于耐心和礼貌，不同场合要求有所不同。正式场合需保持肃静，非正式场合可以适当放松，但仍需注意自身言行。

拼音

děngdài lǐyí de guānjiàn zàiyú nàixīn hé lǐmào, bùtóng chǎnghé yāoqiú yǒusuǒ bùtóng. zhèngshì chǎnghé xū bǎochí sùjìng, fēi zhèngshì chǎnghé kěyǐ shìdàng fàngsōng, dàn réng xū zhùyì zìshēn yánxíng.

English

The key to waiting etiquette is patience and politeness, with different occasions requiring different levels of formality. Formal occasions require silence, informal occasions allow for some relaxation, but one must still pay attention to their words and actions.

Practice Tips

中文

练习时可以模拟不同的场景，比如在餐厅、机场、医院等。

可以和朋友一起练习，扮演不同的角色。

注意观察周围人的行为，学习他们的等待礼仪。

拼音

liànxí shí kěyǐ mòní bùtóng de chǎngjǐng, bǐrú zài cantīng, jīchǎng, yīyuàn děng.

kěyǐ hé péngyou yīqǐ liànxí, bànyǎn bùtóng de juésè.

zhùyì guānchá zhōuwéi rén de xíngwéi, xuéxí tāmen de děngdài lǐyí.

English

Practice by simulating different scenarios, such as in restaurants, airports, hospitals, etc.

Practice with friends, playing different roles.

Observe the behavior of those around you and learn from their waiting etiquette.