保温要求 Temperature requirements
Dialogues
Dialogues 1
中文
顾客：您好，我的外卖需要保温吗？
快递员：您好，您点的是汤类和需要保温的食物，我们会使用保温袋和冰袋进行保温，确保送到您手中时温度合适。
顾客：好的，谢谢！
快递员：不客气，请您签收。
顾客：好的，辛苦了！
拼音
English
Customer: Hello, does my takeout need to be kept warm?
Delivery person: Hello, you ordered soup and temperature-sensitive food. We will use insulated bags and ice packs to keep it warm and ensure the temperature is suitable when it reaches you.
Customer: Okay, thank you!
Delivery person: You're welcome. Please sign here.
Customer: Okay, thank you for your hard work!
Dialogues 2
中文
顾客：请问，你们送餐会注意保温吗？我的餐点需要保持温度。
快递员：当然会！我们会根据您餐点的类型选择合适的保温方式，例如保温袋、冰袋等，确保食物温度在送达时保持最佳状态。
顾客：太好了！请问你们用的保温袋是什么材质的？
快递员：我们使用的是食品级环保材质的保温袋，可以放心使用。
顾客：明白了，谢谢！
拼音
English
Customer: Excuse me, do you pay attention to keeping food warm during delivery? My food needs to stay at the right temperature.
Delivery person: Absolutely! We'll choose the right way to keep your food warm, such as insulated bags, ice packs, etc., making sure the food stays at its best temperature upon arrival.
Customer: That's great! What material are your insulated bags made of?
Delivery person: We use food-grade, eco-friendly material for our insulated bags. You can use them with confidence.
Customer: I understand, thanks!
Common Phrases
保温要求
Temperature requirements
Cultural Background
中文
在中国，外卖保温是一个非常重要的环节，因为很多食物都需要在一定温度下才能保持最佳口感和卫生安全。尤其是在冬天，保温就显得更加重要。
拼音
English
In China, keeping takeout food warm is a very important aspect, as many dishes require a certain temperature to maintain optimal taste and hygiene. This is especially true during winter.
Advanced Expressions
中文
请确保我的餐点在送达时保持最佳温度。
为保证食品安全和最佳口感，请使用合适的保温方式。
拼音
English
Please ensure my food is at the optimal temperature upon arrival.
To guarantee food safety and the best taste, please use an appropriate method of temperature control.
Cultural Taboos
中文
在与外卖员交流时，语气要平和礼貌，避免使用粗鲁或不尊重的语言。
拼音
Zài yǔ wàimái yuán jiāoliú shí, yǔqì yào pínghé lǐmào, bìmiǎn shǐyòng cūlǔ huò bù zūnjìng de yǔyán。
English
When communicating with the delivery person, maintain a calm and polite tone and avoid using rude or disrespectful language.Key Points
中文
该场景适用于各种年龄和身份的人群，尤其是在点餐时对食物温度有特殊要求的顾客。关键点在于清晰地表达自己的保温需求，并礼貌地与外卖员沟通。
拼音
English
This scenario is applicable to people of all ages and backgrounds, especially customers with specific temperature requirements for their food. The key is to clearly express your temperature needs and communicate politely with the delivery person.Practice Tips
中文
多进行角色扮演练习，模拟各种不同的场景和顾客的需求。
注意观察外卖员的实际操作，学习他们的沟通技巧。
学习一些常用的表达方式，以便更好地表达自己的需求。
拼音
English
Practice role-playing to simulate different scenarios and customer needs.
Observe the delivery person's actual operation and learn their communication skills.
Learn some common expressions to better express your needs.