Dialogue
商品瑕疵议价
Negotiating Over Product Defects
Shāngpǐn xiácí yìjià
Dialogue 1
顾客
老板，这件衣服有点瑕疵，你看这儿线头都开了。
Lǎobǎn, zhè jiàn yīfu yǒudiǎn xiácí, nín kàn zhèr xiàn tóu dōu kāile.
Boss, there's a slight defect in this dress, look, the thread is loose here.
老板
哦，是吗？确实有点小问题。您觉得怎么处理比较合适呢？
Ó, shì ma? Quèshí yǒudiǎn xiǎo wèntí. Nín juéde zěnme chǔlǐ bǐjiào héshì ne?
Oh, really? There is a small problem indeed. What do you think is a fair solution?
顾客
这衣服原价300，我觉得至少应该便宜50。
Zhè yīfu yuánjià 300, wǒ juéde zhìshǎo yīnggāi piányí 50.
This dress is originally 300, I think it should be at least 50 cheaper.
老板
50有点多，这样吧，我给你便宜30，你看怎么样？
50 yǒudiǎn duō, zhèyàng ba, wǒ gěi nín piányí 30, nín kàn zěnmeyàng?
50 is a bit too much. Let's say I give you 30 off, how about that?
顾客
30块也太少了，20块吧，我再看看别的。
30 kuài yě tài shǎole, 20 kuài ba, wǒ zài kànkan bié de.
30 is too little, let's make it 20, then I'll consider it.
老板
好吧，20就20，成交！
Hǎoba, 20 jiù 20, chéngjiāo!
Alright, 20 it is, deal!
Dialogue 2
顾客
老板，这双鞋的鞋跟有点磨损了，影响美观。
Lǎobǎn, zhè shuāng xié de xié gēn yǒudiǎn mósǔn le, yǐngxiǎng měiguān.
Boss, the heel of this shoe is a bit worn, affecting the appearance.
老板
确实有点磨损，不过影响不大吧？
Quèshí yǒudiǎn mósǔn, bùguò yǐngxiǎng bù dà ba?
It is indeed a bit worn, but it doesn't affect much, right?
顾客
这鞋我还没穿过呢，就这质量，我要求退货或者打折。
Zhè xié wǒ hái méi chuānguò ne, jiù zhè zhìliàng, wǒ yāoqiú tuìhuò huòzhě dǎzé.
I haven't even worn this shoe yet, with this quality, I demand a refund or a discount.
老板
退货？这鞋您都拿在手里了，还能退吗？要不这样，给你便宜40？
Tuìhuò? Zhè xié nín dōu ná zài shǒu lǐ le, hái néng tuì ma? Yàobù zhèyàng, gěi nín piányí 40?
Refund? You've already got the shoes in your hands, can you still return them? How about a discount of 40?
顾客
40太少了，30吧。
40 tài shǎole, 30 ba.
40 is too little, let's say 30.
老板
好吧，30就30。
Hǎoba, 30 jiù 30.
Alright, 30 it is.