处理危机 Handling a Crisis chǔlǐ wēijī

Dialogues

Dialogues 1

中文

经理：小王，最近项目进展如何？
小王：王经理，有个小问题，供应商那边出了点状况，交货时间可能要延后。
经理：怎么回事？具体说说。
小王：他们工厂设备故障，维修需要一些时间。我已经和他们沟通了，争取尽快解决。
经理：嗯，你做得不错。有什么需要公司帮忙的吗？
小王：目前来看，需要我们加紧协调其他供应商，看看能不能找到替代方案。
经理：好，我会安排相关部门协助你。记住，要保持沟通，及时汇报进展。

拼音

jingli：xiaowang，zuijin xiangmu jinzhan ruhe？
xiaowang：wang jingli，youge xiaowenti，gongying shang neibian chule dian zhuangkuang，jiaohuo shijian keneng yao yanhou。
jingli：zenme huishi？juti shuoshuo。
xiaowang：tamen gongchang shebei guzhang，weixiu xuyao yixie shijian。wo yijing he tamen gou tongle，zhunqie jin kuai jiejue。
jingli：en，ni zuode bucuo。you shenme xuyao gongsi bangmang de ma？
xiaowang：muqian laikan，xuyao women jiajin xietiao qita gongying shang，kan kan neng buneng zhaodaotidai fang'an。
jingli：hao，wo hui anpai xiangguan bumeng xiezhu ni。jizhu，yao baochigoutong，jishi baogao jinzhan。

English

Manager: Xiao Wang, how's the project going?
Xiao Wang: Manager Wang, there's a small problem. There's a problem with the supplier, and delivery may be delayed.
Manager: What happened? Tell me more.
Xiao Wang: Their factory has equipment failure, and the repair will take some time. I've already communicated with them, and we're trying to solve it as soon as possible.
Manager: Okay, good job. Do you need any help from the company?
Xiao Wang: For now, we need to expedite coordination with other suppliers to see if we can find alternatives.
Manager: Okay, I'll have the relevant department assist you. Remember to keep communicating and report progress promptly.

Dialogues 2

中文

English

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Common Phrases

处理危机

chǔlǐ wēijī

Crisis Management

Cultural Background

中文

在工作中遇到危机，首先要保持冷静，积极寻找解决方案，同时要及时向上级汇报情况。

中国文化强调团队合作，所以积极寻求团队内部和外部资源支持是很重要的。

中国企业注重效率，所以快速有效地解决问题是关键。

拼音

zài gōngzuò zhōng yùdào wēijī，shǒuxiān yào bǎochí lěngjìng，jījí xúnzhǎo jiějué fāng'àn，tóngshí yào jíshí xiàng shàngjí huìbào qíngkuàng。

zhōngguó wénhuà qiángdiào tuánduì hézuò，suǒyǐ jījí xúnqiú tuánduì nèibù hé wàibù zīyuán zhīchí shì hěn zhòngyào de。

zhōngguó qǐyè zhùzhòng xiàolǜ，suǒyǐ kuàisù yǒuxiào de jiějué wèntí shì guānjiàn。

English

When facing a crisis at work, the first step is to stay calm and actively seek solutions, while promptly reporting the situation to superiors.

Chinese culture emphasizes teamwork, so actively seeking support from both internal and external resources is essential.

Chinese companies prioritize efficiency, so quickly and effectively resolving issues is key.

Advanced Expressions

中文

妥善处理危机

有效应对突发事件

化解潜在风险

危机公关

拼音

tuǒshàn chǔlǐ wēijī

yǒuxiào yìngduì tūfā shìjiàn

huàjiě qiánzài fēngxiǎn

wēijī gōngguān

English

Properly handle the crisis

Effectively respond to emergencies

Resolve potential risks

Crisis public relations

Cultural Taboos

中文

避免在公开场合大声争吵或表达负面情绪，以免造成不良影响。要保持冷静和理性。

拼音

bìmiǎn zài gōngkāi chǎnghé dàshēng zhēngchǎo huò biǎodá fùmiàn qíngxù，yǐmiǎn zàochéng bùliáng yǐngxiǎng。yào bǎochí lěngjìng hé lǐxìng。

English

Avoid loud arguments or expressing negative emotions in public to avoid a bad impression. Maintain composure and rationality.

Key Points

中文

在处理危机时，要根据具体情况采取不同的策略，要冷静分析，迅速反应，并及时向相关人员汇报情况。

拼音

zài chǔlǐ wēijī shí，yào gēnjù jùtǐ qíngkuàng cǎiqǔ bùtóng de cèlüè，yào lěngjìng fēnxī，xùnsù fǎnyìng，bìng jíshí xiàng xiāngguān rényuán huìbào qíngkuàng。

English

When handling a crisis, different strategies should be adopted according to specific situations. Remain calm, analyze quickly, respond swiftly and promptly report to relevant personnel.

Practice Tips

中文

模拟真实的危机场景，进行角色扮演练习。

多与同事或朋友练习，提高沟通技巧。

学习一些处理危机的实用方法和技巧。

拼音

mǒnì zhēnshí de wēijī chǎngjǐng，jìnxíng juésè bànyǎn liànxí。

duō yǔ tóngshì huò péngyou liànxí，tígāo gōutōng jìqiǎo。

xuéxí yīxiē chǔlǐ wēijī de shíyòng fāngfǎ hé jìqiǎo。

English

Simulate real crisis scenarios and practice role-playing. Practice with colleagues or friends to improve communication skills. Learn some practical methods and techniques for handling crises.