处理失误 Handling Mistakes chǔlǐ shīwù

Dialogues

Dialogues 1

中文

老王:李经理,这份报告里,第5页的数据好像有点问题,跟实际情况不太符。
李经理:哎呀,真是不好意思,我昨天太忙了,没仔细检查,是我的失误。
老王:没关系,人都会有疏忽的时候,不过下次注意仔细核对一下数据。
李经理:好的,谢谢老王提醒,我马上修改。
老王:嗯,辛苦了。

拼音

lǎo wáng: lǐ jīnglǐ, zhè fèn bàogào lǐ, dì 5 yè de shùjù hǎoxiàng yǒudiǎn wèntí, gēn shíjì qíngkuàng bù tài fú。
lǐ jīnglǐ: āiya, zhēnshi bù hǎoyìsi, wǒ zuótiān tài máng le, méi zǐxì jiǎnchá, shì wǒ de shīwù。
lǎo wáng: méi guānxi, rén dōu huì yǒu shūhū de shíhòu, bùguò xià cì zhùyì zǐxì héduì yīxià shùjù。
lǐ jīnglǐ: hǎo de, xièxie lǎo wáng tíxǐng, wǒ mǎshàng xiūgǎi。
lǎo wáng: ēn, xīnkǔ le。

English

Lao Wang: Manager Li, the data on page 5 of this report seems to have a problem; it doesn't quite match the actual situation.
Manager Li: Oh, I'm so sorry. I was too busy yesterday and didn't check it carefully. It was my mistake.
Lao Wang: It's okay; everyone makes mistakes sometimes. But next time, pay attention to carefully double-checking the data.
Manager Li: Okay, thank you Lao Wang for pointing it out. I'll correct it immediately.
Lao Wang: Okay, thanks for your hard work.

Common Phrases

处理失误

chǔlǐ shīwù

Handling mistakes

Cultural Background

中文

在工作场合,直接指出错误是常见的,但语气要委婉。

注重团队合作,共同解决问题。

避免在公开场合批评他人。

拼音

zài gōngzuò chǎnghé, zhíjiē zhǐ chū cuòwù shì chángjiàn de, dàn yǔqì yào wěi wǎn。

zhùzhòng tuánduì hézuò, gòngtóng jiějué wèntí。

bìmiǎn zài gōngkāi chǎnghé pīpíng tārén。

English

In a work setting, pointing out mistakes directly is common, but the tone should be polite.

Emphasis is placed on teamwork and finding solutions together.

Avoid criticizing others publicly in the workplace.

Advanced Expressions

中文

“由于我的疏忽,导致了此次的错误,我深感抱歉,并已采取措施避免再次发生。”

“经过仔细分析,我们发现问题出在...环节,目前我们已经制定了改进方案,以确保类似问题不再发生。”

拼音

“yóuyú wǒ de shūhū, dǎozhì le cǐ cì de cuòwù, wǒ shēngǎn bàoqiàn, bìng yǐ cǎiqǔ cuòshī bìmiǎn zàicì fāshēng。”

“jīngguò zǐxì fēnxī, wǒmen fāxiàn wèntí chū zài... huánjié, mùqián wǒmen yǐjīng zhìdìng le gǎijìn fāng'àn, yǐ quèbǎo lèisì wèntí bù zài fāshēng。”

English

"Due to my oversight, this error has occurred. I sincerely apologize and have already taken measures to prevent it from happening again."

"After a careful analysis, we found that the problem lies in the... process. We have developed an improvement plan to ensure that similar problems will not happen again."

Cultural Taboos

中文

避免使用过于强烈的语气,即使是指出错误。

拼音

bìmiǎn shǐyòng guòyú qiángliè de yǔqì, jíshǐ shì zhǐ chū cuòwù。

English

Avoid using overly strong language, even when pointing out mistakes.

Key Points

中文

根据情况选择合适的表达方式,正式场合要更正式,非正式场合可以更随意一些。

拼音

gēnjù qíngkuàng xuǎnzé héshì de biǎodá fāngshì, zhèngshì chǎnghé yào gèng zhèngshì, fēi zhèngshì chǎnghé kěyǐ gèng suíyì yīxiē。

English

Choose the appropriate expression according to the situation. Formal occasions should be more formal, and informal occasions can be more casual.

Practice Tips

中文

多练习不同的场景和对话,提高应对处理失误的能力。

可以与朋友或同事模拟练习,增加实战经验。

关注对方的反馈,并及时调整自己的表达方式。

拼音

duō liànxí bùtóng de chǎngjǐng hé duìhuà, tígāo yìngduì chǔlǐ shīwù de nénglì。

kěyǐ yǔ péngyou huò tóngshì mónǐ liànxí, zēngjiā shízàn jīngyàn。

guānzhù duìfāng de fǎnkuì, bìng jíshí tiáozhěng zìjǐ de biǎodá fāngshì。

English

Practice different scenarios and conversations to improve your ability to handle mistakes.

You can practice with friends or colleagues to gain practical experience.

Pay attention to the other person's feedback and adjust your expression accordingly.