维修服务预约 Appliance Repair Appointment Wéixiū fúwù yuēyù

Dialogues

Dialogues 1

中文

您好，我想预约一下家电维修服务。
我的冰箱坏了，冷藏室不制冷了。
请问你们什么时候有师傅上门？
方便的话，我想今天下午就修理。
好的，谢谢您！

拼音

nín hǎo, wǒ xiǎng yuē yù yīxià jiā diàn wéixiū fúwù.
wǒ de bīngxiāng huài le, lěngcángshì bù zhìlěng le.
qǐng wèn nǐmen shénme shíhòu yǒu shīfu shàngmén？
fāngbiàn de huà, wǒ xiǎng jīntiān xiàwǔ jiù xiūlǐ.
hǎo de, xiè xie nín!

English

Hello, I'd like to schedule an appliance repair service.
My refrigerator is broken, the refrigerator compartment isn't cooling.
When can you send a technician?
If possible, I'd like the repair done this afternoon.
Okay, thank you!

Dialogues 2

中文

您好，请问您需要预约什么类型的维修服务？
好的，我这边可以帮您安排。
请问您方便留下您的联系方式和地址吗？
好的，稍等一下，我这就帮您安排师傅上门。
好的，谢谢您的配合。

拼音

nín hǎo, qǐng wèn nín xūyào yuēyù shénme lèixíng de wéixiū fúwù？
hǎo de, wǒ zhè biān kěyǐ bāng nín ānpái.
qǐng wèn nín fāngbiàn liúxià nín de liánxì fāngshì hé dìzhǐ ma？
hǎo de, shāoděng yīxià, wǒ jiùcì bāng nín ānpái shīfu shàngmén.
hǎo de, xiè xie nín de pèihé.

English

Hello, what type of repair service do you need to schedule?
Okay, I can help you arrange that.
Could you please leave your contact information and address?
Okay, please wait a moment, I'll arrange for a technician to visit you.
Okay, thank you for your cooperation.

Common Phrases

维修服务预约

wéixiū fúwù yuēyù

Appliance repair appointment

Cultural Background

中文

预约维修服务在中国非常普遍，通常可以通过电话、网络或上门预约。

拼音

yǔyuē wéixiū fúwù zài zhōngguó fēicháng pǔbiàn, tōngcháng kěyǐ tōngguò diànhuà, wǎngluò huò shàngmén yuēyù。

English

Scheduling appliance repair is common in China. People often do so by phone, online, or in person. Punctuality is generally expected, and it is polite to confirm that you will be at home.

In China, scheduling repairs is common practice. Many do so by phone, online, or in person. Being on time is generally expected, and it's polite to confirm your presence at home

Advanced Expressions

中文

请问您方便告知具体的故障现象吗？以便我们更精准地安排师傅上门。

拼音

qǐng wèn nín fāngbiàn gāozhì jùtǐ de gùzhàng xiànxiàng ma？yǐbiàn wǒmen gèng jūnzhǔn de ānpái shīfu shàngmén。

English

Could you please describe the exact symptoms of the malfunction? This will help us to more accurately schedule a technician’s visit.

Could you describe the specific malfunction so we can send the appropriate technician?

Cultural Taboos

中文

避免使用过于直接或粗鲁的语言。预约时要礼貌客气，注意对方的感受。

拼音

bìmiǎn shǐyòng guòyú zhíjiē huò cūlǔ de yǔyán。yuēyù shí yào lǐmào kèqì, zhùyì duìfāng de gǎnshòu。

English

Avoid using overly direct or rude language. Be polite and considerate when making an appointment, paying attention to the other person's feelings.

Key Points

中文

预约时需要提供详细的地址、联系方式和故障描述，以便维修人员快速上门服务。不同年龄段的人群，表达方式可能略有差异，老年人可能更喜欢电话预约，年轻人更倾向于线上预约。

拼音

yuēyù shí xūyào tígōng xiángxì de dìzhǐ, liánxì fāngshì hé gùzhàng miáoshù, yǐbiàn wéixiū rényuán kuàisù shàngmén fúwù。bùtóng niánlíngduàn de rénqún, biǎodá fāngshì kěnéng luè yǒu chāyì, lǎoniánrén kěnéng gèng xǐhuan diànhuà yuēyù, niánqīngrén gèng qīngxiàng yú xiàn shàng yuēyù。

English

When scheduling, you need to provide a detailed address, contact information, and description of the malfunction so that the repair personnel can quickly come to your home for service. Different age groups may have slightly different ways of expressing themselves; older people may prefer phone appointments, while younger people prefer online appointments.

Practice Tips

中文

多练习不同场景下的对话，熟悉各种表达方式。

可以找一个朋友进行角色扮演，模拟真实的预约场景。

注意语调和语气，使对话更自然流畅。

拼音

duō liànxí bùtóng chǎngjǐng xià de duìhuà, shúxī gèzhǒng biǎodá fāngshì。 kěyǐ zhǎo yīgè péngyou jìnxíng juésè bànyǎn, mónǐ zhēnshí de yuēyù chǎngjǐng。 zhùyì yǔdiào hé yǔqì, shǐ duìhuà gèng zìrán liúlàng。

English

Practice dialogues in various scenarios to familiarize yourself with different expressions.

Find a friend to role-play and simulate real appointment scenarios.

Pay attention to tone and intonation for a natural and fluent conversation.

Practice dialogues in various scenarios to become familiar with different ways of expressing yourself.

Role-play with a friend to simulate real appointment settings.

Pay attention to your tone and inflection to make the conversation sound natural and fluent