紧急配送 Urgent Delivery Jǐnjí pèisòng

Dialogues

Dialogues 1

中文

顾客：您好，我的外卖订单号是12345，请问可以紧急配送吗？我的孩子生病了，急需药。
配送员：您好，请您稍等，我查询一下您的订单信息。好的，您的订单已经派送中，预计5分钟内送达。我们会优先处理您的订单。
顾客：好的，非常感谢！
配送员：不客气，祝您孩子早日康复！
顾客：谢谢！

拼音

Gùkè: Hǎo, wǒ de wài mài dìngdān hào shì 12345, qǐngwèn kěyǐ jǐnjí pèisòng ma? Wǒ de háizi shēngbìng le, jí xū yào.
Peisòngyuán: Hǎo, qǐng nín shāoděng, wǒ cháxún yīxià nín de dìngdān xìnxi. Hǎo de, nín de dìngdān yǐjīng pàisòng zhōng, yùjì 5 fēnzhōng nèi sòngdá. Wǒmen huì yōuxiān chǔlǐ nín de dìngdān.
Gùkè: Hǎo de, fēicháng gǎnxiè!
Peisòngyuán: Bù kèqì, zhù nín háizi zǎorì kāngfù!
Gùkè: Xièxie!

English

Customer: Hello, my order number is 12345. Can you please expedite the delivery? My child is sick and needs medicine urgently.
Delivery person: Hello, please wait a moment while I check your order information. Okay, your order is already on its way and is expected to arrive within 5 minutes. We will prioritize your order.
Customer: Okay, thank you very much!
Delivery person: You're welcome, I wish your child a speedy recovery!
Customer: Thank you!

Dialogues 2

中文

顾客：您好，我的外卖订单号是12345，请问可以紧急配送吗？我的孩子生病了，急需药。
配送员：您好，请您稍等，我查询一下您的订单信息。好的，您的订单已经派送中，预计5分钟内送达。我们会优先处理您的订单。
顾客：好的，非常感谢！
配送员：不客气，祝您孩子早日康复！
顾客：谢谢！

English

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Common Phrases

紧急配送

jǐnjí pèisòng

Urgent delivery

Cultural Background

中文

在中国，外卖送餐服务非常普及，紧急配送的需求也越来越高，尤其是在生病、急需药品等特殊情况下。

拼音

Zài zhōngguó, wàimài sòngcān fúwù fēicháng pǔjí, jǐnjí pèisòng de xūqiú yě yuè lái yuè gāo, yóuqí shì zài shēngbìng, jí xū yàopǐn děng tèshū qíngkuàng xià。

English

In China, food delivery services are extremely common, leading to a growing demand for urgent deliveries, especially in special circumstances like sickness or urgent need for medicine.

Advanced Expressions

中文

请务必加快速度，情况十分紧急！

能否优先处理我的订单？

这关系到人命，请您务必理解！

拼音

Qǐng wùbì jiākuài sùdù, qíngkuàng shífēn jǐnjí!

Néngfǒu yōuxiān chǔlǐ wǒ de dìngdān?

Zhè guānxi dào rénmìng, qǐng nín wùbì lǐjiě!

English

Please expedite the delivery, the situation is very urgent!

Can you prioritize my order?

This is a matter of life and death, please understand!

Cultural Taboos

中文

在与配送员沟通时，语气要保持平和礼貌，避免使用过激的语言或威胁性言辞。

拼音

Zài yǔ pèisòngyuán gōutōng shí, yǔqì yào bǎochí pínghé lǐmào, bìmiǎn shǐyòng guòjī de yǔyán huò wēixié xìng yáncí。

English

When communicating with the delivery person, maintain a calm and polite tone, avoiding excessive language or threatening words.

Key Points

中文

紧急配送主要用于突发事件，例如生病急需药品、重要文件等，需要提前与商家或平台沟通，并提供详细地址和联系方式。

拼音

Jǐnjí pèisòng zhǔyào yòng yú tūfā shìjiàn, lìrú shēngbìng jí xū yàopǐn, zhòngyào wénjiàn děng, xūyào tiánqī yǔ shāngjiā huò píngtái gōutōng, bìng tígōng xiángxì dìzhǐ hé liánxì fāngshì。

English

Urgent deliveries are mainly used for emergencies, such as sickness requiring urgent medicine, or important documents. It's necessary to communicate with the merchant or platform beforehand and provide the detailed address and contact information.

Practice Tips

中文

可以根据不同的紧急程度，调整对话的语气和表达方式。

练习时可以模拟各种不同的场景，例如孩子生病、老人需要紧急药品等。

注意倾听对方的回答，并根据情况做出相应的回应。

拼音

Kěyǐ gēnjù bùtóng de jǐnjí chéngdù, tiáozhěng duìhuà de yǔqì hé biǎodá fāngshì。

Liànxí shí kěyǐ mónǐ gèzhǒng bùtóng de chǎngjǐng, lìrú háizi shēngbìng, lǎorén xūyào jǐnjí yàopǐn děng。

Zhùyì qīngtīng duìfāng de huídá, bìng gēnjù qíngkuàng zuò chū xiāngyìng de huíyìng。

English

You can adjust the tone and expression of the conversation according to the different levels of urgency.

Practice various different scenarios, such as a sick child or an elderly person needing urgent medicine.

Pay attention to the other party's response and respond accordingly.