Dialogue
订单修改
Order Modification
dìngdān xiūgǎi
Dialogue 1
你好,我想修改一下我的订单,我预订的是8月15日至18日入住丽江古城附近的客栈,现在想提前一天入住,可以吗?
nǐ hǎo, wǒ xiǎng xiūgǎi yīxià wǒ de dìngdān, wǒ yùdìng de shì 8 yuè 15 rì zhì 18 rì rùzhù lìjiāng gǔchéng fùjìn de kèzhàn, xiànzài xiǎng tíqián yī tiān rùzhù, kěyǐ ma?
Hello, I'd like to modify my order. I booked a guesthouse near Lijiang Old Town from August 15th to 18th, and now I want to check in a day earlier. Is that possible?
好的,请您提供您的订单号和姓名。
hǎo de, qǐng nín tígōng nín de dìngdānhào hé xìngmíng.
Okay, please provide your order number and name.
我的订单号是123456,姓名是张三。
wǒ de dìngdānhào shì 123456, xìngmíng shì zhāng sān.
My order number is 123456, and my name is Zhang San.
好的,张先生,我帮您查询一下。…好的,您的订单可以修改,提前一天入住没有问题,房价不变。请问还有什么需要我帮助的吗?
hǎo de, zhāng xiānsheng, wǒ bāng nín cháxún yīxià… hǎo de, nín de dìngdān kěyǐ xiūgǎi, tíqián yī tiān rùzhù méiyǒu wèntí, fángjià bùbiàn. qǐngwèn hái yǒu shénme xūyào wǒ bāngzhù de ma?
Okay, Mr. Zhang, let me check for you. ... Okay, your order can be modified, checking in a day earlier is no problem, and the price remains the same. Is there anything else I can help you with?
暂时没有了,谢谢!
zànshí méiyǒule, xièxie!
No, thank you!
Dialogue 2
您好,我订了一间双人房,但现在需要改成大床房,可以吗?
nín hǎo, wǒ dìng le yī jiān shuāng rén fáng, dàn xiànzài xūyào gǎi chéng dà chuáng fáng, kěyǐ ma?
Hello, I booked a double room, but now I need to change it to a king-size bed room. Is that possible?
您好,请问您的订单号和姓名?
nínhǎo, qǐngwèn nín de dìngdānhào hé xìngmíng?
Hello, may I have your order number and name?
我的订单号是789012,姓名是李明。
wǒ de dìngdānhào shì 789012, xìngmíng shì lǐ míng.
My order number is 789012, and my name is Li Ming.
好的,李先生,请稍等,我帮您查一下…对不起,您所预订的日期,大床房已经客满了,实在抱歉。
hǎo de, lǐ xiānsheng, qǐng shāoděng, wǒ bāng nín chá yīxià… duìbuqǐ, nín suǒ yùdìng de rìqī, dà chuáng fáng yǐjīng kè mǎn le, shízài bàoqiàn.
Okay, Mr. Li, please wait a moment, let me check for you… I'm sorry, the king-size bed rooms are fully booked on your reserved dates. We sincerely apologize.
这样啊,那能否帮我改成其他日期呢?
zhèyàng a, nà néngfǒu bāng wǒ gǎi chéng qítā rìqī ne?
In that case, can you help me change to another date?