处理投诉

服务员

您好，请问有什么可以帮您？

hǎo, qǐngwèn yǒu shénme kěyǐ bāng nín?

Hello, may I help you?

顾客

我点的菜里有一道菜做的不太好，有点咸。

wǒ diǎn de cài lǐ yǒu yī dào cài zuò de bù tài hǎo, yǒudiǎn xián.

One of the dishes I ordered wasn't very good; it was a bit too salty.

服务员

非常抱歉，请问是哪道菜呢？

fēicháng bàoqiàn, qǐngwèn shì nǎ dào cài ne?

I'm very sorry, which dish was it?

顾客

是宫保鸡丁。

shì gōngbǎo jīdīng.

The Kung Pao Chicken.

服务员

好的，我马上跟厨房沟通一下，为您重新做一道。请您稍等。

hǎo de, wǒ mǎshàng gēn chūfáng gōutōng yīxià, wèi nín chóngxīn zuò yī dào. qǐng nín shāoděng.

Okay, I'll immediately inform the kitchen and have them prepare a new one for you. Please wait a moment.

顾客

谢谢。

xièxie.

Thank you.

服务员

不用客气，希望您用餐愉快！

bù yòng kèqì, xīwàng nín yòngcān yúkuài!

You're welcome. Enjoy your meal!