水电故障 Water and Electricity Failure shuǐdiàn gùzhàng

Dialogues

Dialogues 1

中文

您好，我家水管漏水，需要报修。
好的，请问您的地址是？
我在XXX小区XX栋XX单元XX室。
好的，我们会尽快派人前往维修。请问方便提供您的联系电话吗？
我的电话号码是138XXXXXXXX。
好的，我们稍后会联系您，请您保持电话畅通。谢谢您的配合。

拼音

nín hǎo, wǒ jiā shuǐguǎn lòushuǐ, xūyào bàoxiū.
hǎo de, qǐng wèn nín de dìzhǐ shì?
wǒ zài XXX xiǎoqū XXdòng XXdàn yuán XXshì.
hǎo de, wǒmen huì jǐnkuài pài rén qiánwǎng wéixiū. qǐng wèn fāngbiàn tígōng nín de liánxì diànhuà ma?
wǒ de diànhuà hàomǎ shì 138XXXXXXXX.
hǎo de, wǒmen shāohòu huì liánxì nín, qǐng nín bǎochí diànhuà chángtōng. xièxiè nín de pèihé.

English

Hello, there's a water leak in my house, I need to report it.
Okay, what's your address?
I'm at room XX, unit XX, building XX, XXX Community.
Okay, we'll send someone to fix it as soon as possible. Could you please provide your contact number?
My phone number is 138XXXXXXXX.
Okay, we'll contact you shortly. Please keep your phone on. Thank you for your cooperation.

Common Phrases

水管漏水

shuǐguǎn lòushuǐ

Water leak

Cultural Background

中文

在中国，报修水电故障通常通过拨打物业电话或相关部门的维修电话进行。

拼音

zài zhōngguó, bàoxiū shuǐdiàn gùzhàng tōngcháng tōngguò bōdǎ wùyè diànhuà huò xiāngguān bùmén de wéixiū diànhuà jìnxíng。

English

In China, reporting water or electricity faults usually involves calling the property management or the relevant repair department's hotline.

Directly calling an emergency service is less common unless it's a major incident like a fire or power outage that poses an immediate risk to the public.

Advanced Expressions

中文

请问水电故障的具体原因是什么？

请问预计何时能够完成维修？

请问维修费用是多少？

拼音

qǐng wèn shuǐdiàn gùzhàng de jùtǐ yuányīn shì shénme？

qǐng wèn yùjì héshí nénggòu wánchéng wéixiū？

qǐng wèn wéixiū fèiyòng shì duōshao？

English

Could you please tell me the specific cause of the water and electricity failure?

When is the repair expected to be completed?

How much will the repair cost?

Cultural Taboos

中文

避免在报修时态度强硬或使用不文明语言。

拼音

bìmiǎn zài bàoxiū shí tàidu qiángyìng huò shǐyòng bù wénmíng yǔyán。

English

Avoid being aggressive or using impolite language when reporting the fault.

Key Points

中文

报修时要提供准确的地址和联系方式，以便维修人员及时到达。

拼音

bàoxiū shí yào tígōng zhǔnquè de dìzhǐ hé liánxì fāngshì, yǐbiàn wéixiū rényuán jíshí dàodá。

English

When reporting a fault, provide the accurate address and contact information so that the repairman can arrive in a timely manner.

Practice Tips

中文

可以和朋友模拟报修水电故障的场景进行练习。

可以记录下练习过程中的对话，并进行反思和改进。

拼音

kěyǐ hé péngyǒu mǒnì bàoxiū shuǐdiàn gùzhàng de chǎngjǐng jìnxíng liànxí。

kěyǐ jìlù xià liànxí guòchéng zhōng de duìhuà, bìng jìnxíng fǎnsī hé gǎijìn。

English

You can practice this scenario by role-playing with a friend.

It's also useful to record your practice sessions and review them later to identify areas for improvement.