Dialogue
设备故障
Equipment Malfunction
shèbèi gùzhàng
Dialogue 1
房客
您好，空调坏了，房间里太热了。
hǎo, kōngtiáo huài le, fángjiān lǐ tài rè le.
Hello, the air conditioner is broken, and the room is too hot.
服务员
对不起，先生/女士，请问您的房间号是多少？
duìbuqǐ, xiānsheng/nǚshì, qǐngwèn nín de fángjiān hào shì duōshao?
I'm sorry, sir/madam, what is your room number?
房客
我是302房间。
wǒ shì 302 fángjiān.
I'm in room 302.
服务员
好的，我马上派人去修理。请您稍等。
hǎo de, wǒ mǎshàng pài rén qù xiūlǐ. qǐng nín shāoděng.
Okay, I'll send someone to fix it right away. Please wait a moment.
房客
好的，谢谢。
hǎo de, xièxie.
Okay, thank you.
房客
请问，热水器好像出问题了，没有热水。
qǐngwèn, rèshuǐqì hǎoxiàng chū wèntí le, méiyǒu rèshuǐ.
Excuse me, the water heater seems to be having a problem, there's no hot water.
服务员
非常抱歉，请问是哪个房间？
fēicháng bàoqiàn, qǐngwèn shì nǎ ge fángjiān?
We are very sorry, which room are you in?
房客
501房间。
501 fángjiān.
Room 501.
服务员
好的，我们会尽快安排人员去维修。您看现在方便用一下楼层的公共热水吗？
hǎo de, wǒmen huì jǐnkuài ānpái rényuán qù wéixiū. nín kàn xiànzài fāngbiàn yòng yīxià lóucéng de gōnggòng rèshuǐ ma?
Okay, we will arrange for someone to repair it as soon as possible. Would you mind using the public hot water on the floor for now?
房客
好的，谢谢。
hǎo de, xièxie.
Okay, thank you.