运行中断 Operation Interruption yùnxíng zhōngduàn

Dialogues

Dialogues 1

中文

老王：哎，我的电饭锅又坏啦！煮到一半突然停了。
老李：怎么回事？跳闸了吗？
老王：没有，指示灯也不亮了。是不是电路板烧了？
老李：也有可能。你买的时候有没有保修？
老王：有两年保修，还没过呢！
老李：那赶紧联系售后吧，别耽误吃饭。
老王：好嘞，我这就打电话。

拼音

lǎo wáng: āi, wǒ de diànfàn guō yòu huài la! zhǔ dào yībàn túrán tíng le.
lǎo lǐ: zěnme huí shì? tiàozhá le ma?
lǎo wáng: méiyǒu, zhǐshìdēng yě bù liàng le. shì bùshì diànlù bǎn shāo le?
lǎo lǐ: yě yǒu kěnéng. nǐ mǎi de shíhòu yǒu méiyǒu bǎoxiū?
lǎo wáng: yǒu liǎng nián bǎoxiū, hái méi guò ne!
lǎo lǐ: nà gǎnjǐn liánxì shòuhòu ba, bié dānwù chīfàn.
lǎo wáng: hǎo le, wǒ jiù zhè jiù dǎ diànhuà.

English

Lao Wang: Ugh, my rice cooker broke down again! It suddenly stopped halfway through cooking.
Lao Li: What happened? Did the circuit breaker trip?
Lao Wang: No, and the indicator light isn't on either. Did the circuit board burn out?
Lao Li: That's possible. Did you get a warranty when you bought it?
Lao Wang: Yes, a two-year warranty, and it hasn't expired yet!
Lao Li: Then contact the after-sales service immediately, don't delay dinner.
Lao Wang: Okay, I'll call them right away.

Dialogues 2

中文

运行中断

English

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Common Phrases

运行中断

yùnxíng zhōngduàn

Operation interruption

Cultural Background

中文

家用电器故障在中国很常见，因为产品质量参差不齐，以及使用环境等因素。 人们通常会先自己检查，比如检查电源、插头等，如果无法解决，才会联系售后服务。 在中国文化中，实用性是首要考虑因素，所以人们更关注解决问题的方法，而不是抱怨。

拼音

jiāyòng diànqì gùzhàng zài zhōngguó hěn chángjiàn, yīnwèi chǎnpǐn zhìliàng cāncībùqí, yǐjí shǐyòng huánjìng děng yīnsù。 rénmen tōngcháng huì xiān zìjǐ jiǎnchá, bǐrú jiǎnchá diànyuán, chātóu děng, rúguǒ wúfǎ jiějué, cái huì liánxì shòuhòu fúwù。 zài zhōngguó wénhuà zhōng, shíyòng xìng shì shǒuyào kǎolǜ yīnsù, suǒyǐ rénmen gèng guānzhù jiějué wèntí de fāngfǎ, ér bùshì bàoyuàn。

English

Household appliance malfunctions are common in China due to varying product quality and environmental factors. People typically troubleshoot on their own first, checking power sources, plugs, etc. Only if unable to fix the issue will they contact after-sales service. In Chinese culture, practicality is a top priority, so people focus more on finding solutions rather than complaining.

Advanced Expressions

中文

这台电饭煲的电路板可能烧坏了，需要专业人士维修。

这个故障可能是由于电源不稳定造成的。

建议您定期检查家电，避免出现意外故障。

拼音

zhè tái diànfàn bāo de diànlù bǎn kěnéng shāo huài le, xūyào zhuānyè rénshí wéixiū。 zhège gùzhàng kěnéng shì yóuyú diànyuán bù wěndìng zàochéng de。 jiànyì nín dìngqí jiǎnchá jiādiàn, bìmiǎn chūxiàn yìwài gùzhàng。

English

The circuit board of this rice cooker may have burnt out, requiring professional repair.

This malfunction may be caused by unstable power supply.

It is recommended to regularly check household appliances to avoid unexpected malfunctions.

Cultural Taboos

中文

避免使用过激的语言，例如“这东西太垃圾了！”，这样会显得不礼貌。应尽量使用客观冷静的语气描述问题。

拼音

bìmiǎn shǐyòng guòjī de yǔyán, lìrú“zhè dōngxī tài lèsè le!”, zhèyàng huì xiǎndé bù lǐmào。yīng jǐnliàng shǐyòng kèguān lěngjìng de yǔqì miáoshù wèntí。

English

Avoid using overly strong language, such as “This thing is total garbage!”, as this can be considered impolite. Try to describe the problem objectively and calmly.

Key Points

中文

在描述家用电器故障时，应尽量详细说明故障现象、发生时间、以及使用情况，以便售后人员更好地了解问题。 不同年龄段的人表达方式会有所不同，老年人可能表达较为含糊，年轻人则比较直接。 常见错误是描述不清或过于情绪化。

拼音

zài miáoshù jiāyòng diànqì gùzhàng shí, yīng jǐnliàng xiángxì shuōmíng gùzhàng xiànxiàng、fāshēng shíjiān、yǐjí shǐyòng qíngkuàng, yǐbiàn shòuhòu rényuán gèng hǎo de liǎojiě wèntí。 bùtóng niánlíng duàn de rén biǎodá fāngshì huì yǒusuǒ bùtóng, lǎonián rén kěnéng biǎodá jiào wéi hánhú, niánqīng rén zé bǐjiào zhíjiē。 chángjiàn cuòwù shì miáoshù bù qīng huò guòyú qíngxùhuà。

English

When describing a household appliance malfunction, try to detail the malfunction phenomenon, time of occurrence, and usage situation so that after-sales personnel can better understand the problem. People of different age groups may express themselves differently; the elderly may be less precise, while younger people tend to be more direct. A common mistake is unclear descriptions or being overly emotional.

Practice Tips

中文

1. 准备一些常用的家用电器词汇。 2. 练习描述各种故障现象，例如“屏幕不亮”、“声音异常”等。 3. 练习使用不同的语气和表达方式，以适应不同的情境。

拼音

1. zhǔnbèi yīxiē chángyòng de jiāyòng diànqì cíhuì。 2. liànxí miáoshù gè zhǒng gùzhàng xiànxiàng, lìrú“píngmù bù liàng”、“shēngyīn yìcháng” děng。 3. liànxí shǐyòng bùtóng de yǔqì hé biǎodá fāngshì, yǐ shìyìng bùtóng de qíngjìng。

English

1. Prepare some common household appliance vocabulary. 2. Practice describing various malfunction phenomena, such as “screen not lighting up”, “abnormal sounds”, etc. 3. Practice using different tones and expressions to adapt to different situations.