Dialogue
送货服务
Delivery Service
sòng huò fúwù
Dialogue 1
顾客
您好，我的快递到了吗？
Hǎo, wǒ de kuài dì dàole ma?
Hello, has my delivery arrived?
快递员
您好，请您出示一下您的订单号。
Hǎo, qǐng nín chūshì yīxià nín de dìngdānhào.
Hello, please show me your order number.
顾客
好的，这是我的订单号（123456789）。
Hǎo de, zhè shì wǒ de dìngdānhào (123456789).
Sure, here's my order number (123456789).
快递员
请稍等，我帮您查一下…… 您的包裹已经到了，请您签收一下。
Qǐng shāoděng, wǒ bāng nín chá yīxià…… Nín de bāoguǒ yǐjīng dàole, qǐng nín qiānshōu yīxià.
Please wait a moment, let me check... Your package has arrived, please sign here.
顾客
好的，谢谢您！
Hǎo de, xièxiè nín!
Okay, thank you!
快递员
不客气，祝您购物愉快！
Bù kèqì, zhù nín gòuwù yúkuài!
You're welcome, have a nice day!
Dialogue 2
顾客
您好，请问送货上门要多久？
Hǎo, qǐngwèn sònghuò shàngmén yào duō jiǔ?
Hello, how long will the delivery take?
快递员
您好，一般情况下，下单后24小时内送达，但具体时间还要看您所在区域和交通状况。
Hǎo, yībān qíngkuàng xià, xiàdān hòu 24 xiǎoshí nèi sòngdá, dàn jùtǐ shíjiān hái yào kàn nín suǒzài qūyù hé jiāotōng zhuàngkuàng.
Hello, usually within 24 hours after ordering, but the exact time depends on your area and traffic conditions.
顾客
哦，那大概几点能送达？
Ó, nà dàgài jǐ diǎn néng sòngdá?
Oh, what time approximately?
快递员
今天下午三点到五点之间，我们会提前电话联系您。
Jīntiān xiàwǔ sān diǎn dào wǔ diǎn zhī jiān, wǒmen huì tíqián diànhuà liánxì nín.
Between 3 pm and 5 pm this afternoon, we will contact you in advance by phone.
顾客
好的，谢谢您。
Hǎo de, xièxiè nín.
Okay, thank you.